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Attempt AR from a device, location, and network that worked recently, if possible. This is important. Don't use a VPN when attempting recovery. Unable to use an option Google give, or don't have a device Google want to send to? Use "select an alternate question", or similar. |
Attempt AR from a device, location, and network that worked recently, if possible. This is important. Don't use a VPN when attempting recovery. Unable to use an option Google give, or don't have a device Google want to send to? Use "select an alternate question", or similar.
The Proposal (2009)
2.6s
Using both a device and location that worked previously when accessing the account seems to help. Avoid using a VPN.
Google will not be able to return the account if you can't provide enough information to convince them that you are the rightful account holder. Let us know the result.
SpongeBob SquarePants (1999) - S01E01 Help Wanted
2s
The phone numbers you are using has or have been used too many times already. Either by yourself, or it may be a recycled number which has been used previously with Google.
The count cannot be reset. You don't need a mobile phone, you can use a friend's phone, or use a landline.
The Proposal (2009)
2.6s
Details of your account activity are not useful. Nobody in Google can access your account to check. Google will not ask about these.
Has a hacker changed information? When attempting AR, you need to input the details you used when creating the account, or which you may have amended later.
The Office (2005) - S03E10 A Benihana Christmas (Part 1)
3.8s
The phone numbers you are using has or have been used too many times already. Either by yourself, or it may be a recycled number which has been used previously with Google.
You don't need a mobile phone, you can use a friend's phone, or use a landline. Just be sure to remove that number from the account settings, once you have established the account.
The Jungle Book (1967)
2.8s
"This phone number cannot be used for verification" explains why a number is needed to verify your account via SMS or a voice call.
If Google require a number, and you cannot provide one, or you cannot open an account using the methods described above, then Google will not let you open the account.
Annie (1999)
2.1s
The phone number/s you are using has/have been used too many times already. Either by yourself, or it may be a recycled number which has been used previously with Google.
You don't need a mobile phone, you can use a friend's phone, or use a landline. Just be sure to remove that number from the account settings, once you have established the account.
The Little Mermaid (1989)
3s
If you chose to receive codes by text message, make sure your service plan and mobile device support text message delivery. Delivery speed and availability may vary by location and service provider.
If text message delivery is slow, try using the phone call option. If you have a smartphone, we recommend you use the Google Authenticator app.